Sony Japan has introduced a new customer harassment policy following widespread backlash toward its decision to stop producing physical game discs starting January 2028.

cross-posted from: https://lemmy.dbzer0.com/post/74920318

Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”

Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.

  • Feyd@programming.devEnglish
    8·
    2 days ago

    I, too, was assuming that at some point I would end up buying a PS5 even though I’m primarily a PC gamer now. I am now also extremely unlikely to do so.

    • a_non_monotonic_function@lemmy.worldEnglish
      1·
      20 hours ago

      Same. With my gaming laptop it’s not really needed, but it will give me access to the first party titles. I was hoping to grab one used after a couple more years when they’re cheaper, but why would I bother now?