Meme transcription:
Panel 1 of 3: A cute dog looks asks, “pls fix problem??”
Panel 2 of 3: The dog has become upset and says, “No Info!!”
Panel 3 of 3: The dog looks very angry and says “only fix”
Meme transcription:
Panel 1 of 3: A cute dog looks asks, “pls fix problem??”
Panel 2 of 3: The dog has become upset and says, “No Info!!”
Panel 3 of 3: The dog looks very angry and says “only fix”
Me in tech support.
Customer calls: “Internet is not working!!”
Me: “Router lights status?”
Customer: “Can’t tell.”
Me: “Why?”
Customer: “Router still in box.”
Me: “…?”
Me (pretends it was just an error of communication): “Can you please describe the lights on your router?”
Customer: “I can’t. It’s still in the packaging. The box is on my table.”
Me: “…??? … You … need at least electricity to power this device.”
Customer spirals into rage and madness: “I ordered wireless internet!! I won’t plug any cables in! I did not want any wires!!!”
As a high school student, I had a job like this for about a week. On my last day, I received this call just like yours and I said “You are quite possibly the stupidest person I’ve ever interacted with” because they were yelling this type of nonsense and screaming over me.
I do not regret my exit to the call center work life. You people have a special type of patience and deserve to be paid far more.
No customer service reps? Company fails.
relevant classic meme
I mean, nowadays you can get wireless internet – via LTE/5G. For technologically illiterate users, I’d put the blame on whoever sold them a WiFi router.