Does this cover what you’re asking for, I hope it does?!

I have been using that stuff for years and I’m very satisfied!

Same, especially on such a serious topic.

I see it now. Must have flown right over my HEAD.

You might want to take a HARD look at your comment and check some of your spelling.

I did give him some slack. I emailed him dec 11 and he answered back immediately for several replies. I gave him a week for the troubleshooting with no reply, and then I gave him 5 days after I emailed for a refund with no reply before I ever posted on here. I don’t understand why people are so defensive. I wasn’t bashing the guy or anything, I’m more upset that I’m out $17 than not being able to use an app that is nothing special in a sea of apps.

I’m very glad that you’re happy with your purchase.

I don’t have any problem showing proof I have purchased Sync Pro.

I attempted to request support first and received a quick initial reply about my problem. Never got an update so I requested a refund in the same email chain and still haven’t heard back. I then went through the Google Play refund process and they said they won’t refund me either.

So I’m just out my money. No big deal, and I moved on. I just posted so if someone was looking into paying what I think is a ridiculous price for a year of ad free and some features, there was some good feedback.

I made sure it was done under the right Google account.

Again, not a troubleshooting thread. The “PSA” was that I spent $17 on an app and no longer have access to that service. I can’t access the features of sync pro. I contacted the developer to either fix my problem or when they couldn’t do that get a refund. I paid for a year and didn’t even get 6 months of use.

Thanks for the troubleshooting

Good to know

Thanks! I’m really enjoying it.

I appreciate the troubleshooting. Unless it was a pre selected option I wouldn’t have enabled that in any version.

I certainly don’t disagree that it might help someone else.

This post wasn’t meant to try and troubleshoot though. I attempted to go through the developer and Google to get something fixed and neither helped so I made a public post in the community to try and make others aware that they may not get what they paid for or support to fix issues.

Tried that, too. It says no purchases found. That’s when I attempted to contact the developer.

I am. I ended up using boost. The only thing I miss is swipe gestures, but otherwise very happy with it.

I have not exported it. That also seems like a lot of extra work when I paid $16.99 for an app. I used RiF for years without an issue and I only paid $2.99 once

Yes, but like I said it doesn’t see that I purchased sync pro without restoring the backup.

That happens all the time. I went through several government contracts where a company would come and under bid the current contract by a significant amount, win the bid, offer the current contractors 3/4 of what they were being paid and fill in the rest with new hires. There is no continuity between contracts so unless a bunch of the old contractors took a pay cut to stay on they would come in and start from scratch with all new processes and procedures and absolutely slow down productivity for all those they were supposed to be providing support.