It has been the sensible order of choosing the source account then choosing the destination account. Now they’ve switched it to where you have to first choose the destination account then choose the source account.
I understand this shouldn’t be a big deal but my brain just absolutely rejects it and even knowing full well they’ve made the change on several occasions I’ve moved money the wrong way. Sometimes without even realizing it for days.
I don’t think this is simply a muscle memory thing that I’ll eventually get used to; I feel like it’s fundamentally nonsensical and I’m curious if it’s just me. Or am I just being a stubborn old man stuck in his ways?
I guess I’m just stuck in a physical mindset where you have to get the thing first before you can take it to where it goes.
The problem isn’t really the labeling because when they show my list of accounts I’m just focused on finding the one I want to move from. Im not even looking at the surrounding text.
Did they just make the page look basically the same, but reverse the order? If so, then that’s on them because of shitty UI planning. Making such a drastic change should come with an equally drastic visual layout change to disrupt the automatic mental flow that goes with muscle memory.
No, in their defense it was part of a whole site redesign. This is part of why I think it’s more than just muscle memory for me though.
I feel you could choose another metaphor though, and it would make sense.
Like, when you go to a shop to buy something or buy something online, you have already chosen the destination. Then you decide how you pay, choosing the source.
To me both make sense equally.