bank want CCTV, but I didn’t steal my own card so even though I and they know where the card was used I cannot obtain the CCTV as I’m not the data subject (the fraudster is!) so it can’t be released to me, and the bank said it’s not their process to seek it! I’m now £48 down a week before payday and they’ve riled me as SURELY they must be able to get the CCTV?! so yeah, I’m mildly infuriated right now.
Yeah, you definitely need the police. They’re law enforcement and get access to surveillance footage. Some random person (like you) doesn’t get the same privileges to investigate other people. That’s usually how countries with rule of law work.
And better hope the police is doing an okay job… You could also get a lawyer. That’s expensive, though.