

My first apartment had Comcast or DSL. I signed up, a month later I was part of their “experimental” data caps program. During the course of this I had a sales rep call and fell for the pitch. Turns out, he downright committed fraud and made promises that were patently untrue. It took 48 hours of back and forth in various mediums over the course of a month to get the situation resolved.
The solution was to complain on reddit and have an employee give me a one time use code to use Comcast’s VIP support center… Which is ridiculous that it exists in the first place.
I predicated all my subsequent (about 4) moves with “Comcast is not in the area” as a filtering criteria. Fuck Comcast.







Also a former Joey user, though I switched to Lemmy before Joey stopped working and just used both.