• hopesdead@startrek.website
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      1 day ago

      I once contacted EA support over a used copy of the Mass Effect trilogy (the trifold case that held each game). I thought my game had a glitch, which turned out to be a common Xbox One backwards compatibility issue. I kept getting an error telling me I needed the DLC installed for ME1 to play the base game. All I had to do was reinstall the game.

      EA Support just said go buy a new copy. I don’t think I could even find it. I didn’t even have the complete packing. They straight up didn’t want to help me.

      • nfreak@lemmy.ml
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        22 hours ago

        C-suite drove that game into the ground with dogshit decisions for the past 3-4 years, and that’s just the game itself- the way that studio treats their devs is abysmal.