• chiliedogg@lemmy.world
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    4 hours ago

    This entire scheme was a combination of market manipulation along with a universal price hike. A lot of very rich people got a lot richer. They got to engage in insider trading while massively increasing prices while pretending they had no choice.

  • RadiallyAxiomatic@lemmy.ca
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    12 hours ago

    If the government wanted the people to have it they could have stipulated that or, better yet, given it directly to the people. You need a complicit government for ‘privatized profit; socialized loses’

  • 1984@lemmy.today
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    12 hours ago

    People are butthurt about this but don’t have the willpower to not buy or use their products.

    • Bytemeister@lemmy.world
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      10 hours ago

      Sucks but it’s true. I’ve been trying to de-microsoft my household for over a year now. My partner won’t switch away from Windows, despite how fucking bad 11 is, and we’re still paying for office 365, even though I haven’t used MS office on a non-company computer for about 15 years at this point.

      I haven’t had anything sony in decades. Everything I got from them was overpriced trash that broke under very meager circumstances.

      Next on my chopping block is Google. Once the my phone is paid off, I’m switching to Graphene. Currently trying out open street maps, and trying to spin up my own email server so I can ditch my Gmail account.

  • racemaniac@lemmy.dbzer0.com
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    14 hours ago

    Yes, that’s correct, they are under no obligation. Obviously. It would be nice if they did that, but there is obviously no obligation.

  • im_fine_sandy@nord.pub
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    22 hours ago

    I really hate that companies being hostile to their customers has become normalised such that it’s really expected.

    There’s very clearly a right and scrupulous thing to do. Not having an obligation to do that is not an excuse not to.

    • creamfresh@lemmy.world
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      15 hours ago

      Companies always has been hostile when they are so big that they are only fathomable as market entity. Privatise gains, socialise losses.

      • im_fine_sandy@nord.pub
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        15 hours ago

        I disagree.

        Yes companies have privatised profits and socialised losses since forever, thats not what I’m talking about.

        Its not that long ago that you could talk to an actual person in customer service who at least had a supervisor with the authority to do provide an appropriate resolution.

        Now the standard mode of operation is to simply close ranks, and make a PR statement like this… “we’re not going to do that simply because you can’t make us”.

  • reallykindasorta@slrpnk.net
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    1 day ago

    Just to highlight the good actors too:

    For one thing, Arctic announced a price rollback after securing its refund, saying this will continue until “every single dollar Arctic received […] has been paid back to our customers.”

    Panic, maker of the Playdate handheld, has taken a bolder stance, offering refunds to those who bought its console and were charged extra for its tariffs. Company co-founder Cabel Sasser said last month, “It’s just not our money to keep.”

    • [object Object]@lemmy.world
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      16 hours ago

      Playdate handheld

      That thing is so hilariously overpriced in the first place, that a few bucks don’t make any difference neither to the seller, nor the consumer.

      • popcar2@piefed.ca
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        11 hours ago

        Nice of them regardless, but I totally agree. The playdate is a neat toy but it’s wild how successful they are considering it costs $230 and most games on it are paid. You could buy a similarly neat retro handheld for only $50!

        • [object Object]@lemmy.world
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          10 hours ago

          It’s a trait of a certain market of quirky and unique high-quality devices. E.g. the Dirtywave M8 music tracker was sold at 650$. But they also provide the software freely, and one can diy it on a Raspberry Pi.

          Teenage Engineering, who designed Playdate, have most of their products rather ridiculously priced. E.g. the portable synth/sampler OP-1 costs 2000€.

          TBF I have a Chinese handheld for emulators, and discovered online that the screws on it are positioned such that the heads can pierce the battery when it swells. This was after the battery completely died in a year of disuse, so I was looking up replacements.

  • Snapz@lemmy.world
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    17 hours ago

    They must just need more time to do the right thing naturally without being legally obligated?

  • DebatableRaccoon@lemmy.ca
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    15 hours ago

    Sony already don’t want me to buy their games, so at least they’ve ensured they don’t owe me a refund.